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Effective Date: 01 January 2024

Cargoclear International, hereinafter referred to as “we,” “us,” or “our,” is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in the course of providing freight forwarding services.

1. Information We Collect: We may collect various types of personal information to facilitate our freight forwarding services. This may include, but is not limited to:

  • Contact details (name, address, email, phone number)
  • Shipment details (contents, weight, dimensions)
  • Identification information (passport, driver’s license, or other relevant identification documents)
  • Financial information for billing purposes

2. How We Use Your Information: We use the collected information for the following purposes:

  • Facilitating and managing freight forwarding services
  • Complying with legal and regulatory requirements
  • Billing and financial transactions
  • Communicating with you regarding shipments and services
  • Improving our services and customer experience

3. Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes encryption, firewalls, and access controls.

4. Data Sharing and Disclosure: We may share your personal information with third parties in the following situations:

  • With our service providers and partners necessary for the provision of freight forwarding services
  • In compliance with legal obligations, court orders, or government requests
  • In the event of a merger, acquisition, or sale of assets

5. International Data Transfers: As part of our global operations, your personal information may be transferred to and processed in countries outside of your residence. We take steps to ensure that your information is treated securely and in accordance with applicable data protection laws.

6. Your Rights: You have the right to access, correct, update, or delete your personal information. If you have any concerns or requests regarding your data, please contact us using the information provided at the end of this policy.

7. Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience on our website and improve our services. You can control cookie preferences through your browser settings.

8. Changes to the Privacy Policy: We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant changes through our website or other communication channels.

9. Contact Information: If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at [Insert Contact Information].

By using our freight forwarding services, you agree to the terms outlined in this Privacy Policy.

Cargoclear International

341 Fison Avenue East, Eagle Farm QLD 4009

info@cargoclear.com.au

07 3630 1244

Cargoclear is a Licensed IATA member and member of 

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